Terms

CMS Terms

1. Navigation styles: A few styles of navigation such as indented navigation and space between headings cannot be offered with this product, clients would need to choose a bespoke or standard website. Others can be viewed here. Suitable suggested styles can be found here: Navigation : Banners.
   
2. Hosting charges: We have included the cost of your first year's hosting as part of this package. After the first year (1 year from date of ordering) a hosting fee will be due on the order date.
   
   The price of hosting will be in line with our competitors for a similar package. This will always reflect that of the largest hosting company in Europe, fasthosts, for a similar package and currently stands at £99 per annum.
   Special CMS terms
   
3. FTP: To protect the code behind your site, and therefore our intellectual capital, your site must remain on our servers. Whilst FTP access and the installation on a clients server is not standard, an additional cost can be added to allow for this and the encrypting of the sites PHP files, arranged prior to a project commencement.
   
4. Browser compatibility: We embrace the latest technologies, and as such all our page templates are built in table-less CSS layouts. This has the benefits of easier maintenance and adjustment, assures your webpage is both forward and backward compatible with new browsers, complies with accessibility legislation and is better for search engines.

   CSS is best viewed in Internet Explorer 5.0 and above and is not suitable for Internet Explorer 4 (less than 0.2% of people use I.E.4).
   
   The template can be built in tables to cater for Internet Explorer 4 on request, but then all responsibilities to ensure your code is accessible pass to you.
   

5. Support and training: To support our software and train clients we have a comprehensive online help guide which is easy to use and constantly updated (this can be viewed in our online demo).
   
   Whilst every effort will be made to ensure our clients are able to use, what is, an easy administration system, clients unable to set out a page using "Microsoft Word" will be deemed as being too inexperienced with computers to use a cms system. In the case of the added service of personalised training, an offer to train an alternative staff member will be made.
   
   This training will enable our clients to add their site content. In the case of an online store this will include product information. We can help add this data in one go, if given a CSV file that is suitable.
   
   Our content addition services can be supplied at an added cost or a solution that includes this service can be chosen.
   
6. Maintenance: We have a policy of fixing all bugs within the system once they have been raised using our bug tracker. These bug fixes updates will then be available to all customers.
   
   We have a range of maintenance options depending on your needs:

   - In-built: Within the system clients may back up their site and database in case of failure or accidental deletion.

   - Lifetime: Lifetime software upgrades are available for £99 per year, we aim to release at least one major upgrade per year, and several minor releases.

   - Managed: We can maintain your whole site for you, this can include anything from writing fresh content to managing your members.

   - SEO: We have a range of search engine maintenance options that can be used regularly or as one-offs
   
   Our servers are supported by fasthosts, one of Europe's biggest hosts, and clients can make them and our engineers aware of any problems via an online form, 24hours a day.
   

7. Site ownership: Naturally whilst we must protect our underlying code, ownership of your sites copyright, design and pages, as available in your CMS, is provided to all clients as standard.
   
8. List sections: Your site will have various news list style pages. As an extra, the news headings can also be displayed on any page including your home page. Other similar sections can also be added for jobs, events etc.
   
9. Images: In eVamp packages we develop our client's new site to mirror the appearance and coding of their own. We reserve the right to refuse poorly coded sites or offer the eDesign option.
   
   In eDesign packages our graphic designers will include an image within the sites banner, chosen by our client from an online image stock source we use. The cost of this image will be included. An alternative image can be provided by our client and added for free if correctly sized, optimised and formatted in .jpg format. To see the design process please: click here.
   
   In all packages the client's current logo and corporate image is used unless extra graphic design services have been agreed. Our logo will be included in any website designs and can be removed for a fee.
   
10. Site stats: Basic Site Stats are available as standard, these show how many times each page has been visited and a report allows you to see your most popular pages. Additional advanced stats can be added on demand.
    
    Print version
    
    

Prices exclude VAT where applicable

StartUP Logo Terms

Prices
All work that we produce is fully bespoke, and is charged according to our standard packages unless further services are required (see Extra Options).
With the ability to speed up the design process with a 20% fee added to any of the packages.

The Design Process:
Start up package £79
1.) Client provides a logo design brief and a £50 deposit.
2.) We produce 2 initial logo concepts, which are emailed to the client within 3-5 working
days.
3.) Client provides feedback on the initial designs.
4.) We email the client further designs based on initial feedback.
5.) Client can request 1 round of changes. (We are keen to extend that period of time until
they are 100% happy with the final design).
6.) Completed logo is posted to the client (on CD-ROM) in 3 file formats.

The Logo Design Brief
A design brief is a written explanation – given to a designer – outlining the key aims of a
design project. A logo design brief will be sent to the client to be filled in.
It should contain the following information:
1.) Short company profile.
2.) Target audience.
3.) Preferred design style – detailing any preferred colours, icons or fonts. Also useful
is any information for the clients competitors.

File Types
Completed logos are posted to the client on a Mac/PC compatible CD-ROM. The CD contains
the original, editable file (either Illustrator or Photoshop) as well as flattened graphics files.
We will always provide you with necessary files, all high resolution, ready to be given to your printer for processing.

File formats info:

Start up package:
1 x RGB.jpg
1 x RGB.gif
1 x CMYK.eps

Copyright
You will own the copyright to your logo. We will provide you with a unique, custom designed logo tailored specifically to your company. You retain the copyright to your logo.

Time
Turnaround time for each round of designs is 3 - 5 working days, our responses are always as scheduled, but also depend on the number of artists working on your logo project and the level of complexity. In case of hurry we offer a Speed up service for an additional 20% fee.

Corporate Logo Terms

The Design Process:

Corporate package £119
1.) Client provides a logo design brief and £50 deposit.
2.) We produce 3 initial logo concepts, which are emailed to the client within 3-5 working
days.
3.) Client provides feedback on the initial designs.
4.) We email the client further designs based on initial feedback.
5.) Client can request 2 rounds of changes. (We are keen to extend that period of time until
they are 100% happy with the final design).
6.) Completed logo is posted to the client (on CD-ROM) in 8 file formats including black and
white version for fax.

The Logo Design Brief
A design brief is a written explanation – given to a designer – outlining the key aims of a
design project. A logo design brief will be sent to the client to be filled in.
It should contain the following information:
1.) Short company profile.
2.) Target audience.
3.) Preferred design style – detailing any preferred colours, icons or fonts. Also useful
is any information for the clients competitors.

File Types
Completed logos are posted to the client on a Mac/PC compatible CD-ROM. The CD contains
the original, editable file (either Illustrator or Photoshop) as well as flattened graphics files.
We will always provide you with necessary files, all high resolution, ready to be given to your printer for processing.

File formats info:

Corporate package:
1 x RGB.jpg
1 x RGB.gif
1 x CMYK.eps

Copyright
You will own the copyright to your logo. We will provide you with a unique, custom designed logo tailored specifically to your company. You retain the copyright to your logo.

Time
Turnaround time for each round of designs is 3 - 5 working days, our responses are always as scheduled, but also depend on the number of artists working on your logo project and the level of complexity. In case of hurry we offer a Speed up service for an additional 20% fee.

Print version

Advanced Logo Terms

The Design Process:

Advanced package £149
1.) Client provides a logo design brief and £50 deposit.
2.) We produce 4 initial logo concepts, which are emailed to the client within 3-5 working
days.
3.) Client provides feedback on the initial designs.
4.) We email the client further designs based on initial feedback.
5.) Client can request 3 rounds of changes. (We are keen to extend that period of time until
they are 100% happy with the final design).
6.) Completed logo is posted to the client (on CD-ROM) in 8 file formats including black and
white version for fax.

The Logo Design Brief
A design brief is a written explanation – given to a designer – outlining the key aims of a
design project. A logo design brief will be sent to the client to be filled in.
It should contain the following information:
1.) Short company profile.
2.) Target audience.
3.) Preferred design style – detailing any preferred colours, icons or fonts. Also useful
is any information for the clients competitors.

File Types
Completed logos are posted to the client on a Mac/PC compatible CD-ROM. The CD contains
the original, editable file (either Illustrator or Photoshop) as well as flattened graphics files.
We will always provide you with necessary files, all high resolution, ready to be given to your printer for processing.

File formats info:

Advanced and exclusive packages:
colour:
1 x RGB.jpg
1 x RGB.gif
1 x RGB.bmp
1 x CMYK.eps
1 x CMYK.tif
B+W :
1 x K.eps
1 x K.bmp

Copyright
You will own the copyright to your logo. We will provide you with a unique, custom designed logo tailored specifically to your company. You retain the copyright to your logo.

Time
Turnaround time for each round of designs is 3 - 5 working days, our responses are always as scheduled, but also depend on the number of artists working on your logo project and the level of complexity. In case of hurry we offer a Speed up service for an additional 20% fee.

Print version

Exclusive Logo Terms

The Design Process:

exclusive package £199
1.) Client provides a logo design brief and £50 deposit.
2.) We produce 4 initial logo concepts, which are emailed to the client within 3-5 working
days.
3.) Client provides feedback on the initial designs.
4.) We email the client further designs based on initial feedback.
5.) Client can request 3 rounds of changes. (We are keen to extend that period of time until
they are 100% happy with the final design).
6.) We also provide the client with a business card, letterhead and compliment slip design,
within 3-5 days after final logo designs.
6.) Completed logo and stationary are posted to the client (on CD-ROM) in 8 file formats
including black and white version for fax.

The Logo Design Brief
A design brief is a written explanation – given to a designer – outlining the key aims of a
design project. A logo design brief will be sent to the client to be filled in.
It should contain the following information:
1.) Short company profile.
2.) Target audience.
3.) Preferred design style – detailing any preferred colours, icons or fonts. Also useful
is any information for the clients competitors.

File Types
Completed logos are posted to the client on a Mac/PC compatible CD-ROM. The CD contains
the original, editable file (either Illustrator or Photoshop) as well as flattened graphics files.
We will always provide you with necessary files, all high resolution, ready to be given to your printer for processing.

File formats info:

Advanced and exclusive packages:
colour:
1 x RGB.jpg
1 x RGB.gif
1 x RGB.bmp
1 x CMYK.eps
1 x CMYK.tif
B+W :
1 x K.eps
1 x K.bmp

Copyright
You will own the copyright to your logo. We will provide you with a unique, custom designed logo tailored specifically to your company. You retain the copyright to your logo.

Time
Turnaround time for each round of designs is 3 - 5 working days, our responses are always as scheduled, but also depend on the number of artists working on your logo project and the level of complexity. In case of hurry we offer a Speed up service for an additional 20% fee.

Print version

Banner Image Terms

The Design Process:

Web Banner Image package £99
1.) Client provides a web banner image design brief and £50 deposit.
2.) We produce 5 initial web banner image concepts, which are emailed to the client within 3-5 working
days.
3.) Client provides feedback on the initial designs.
4.) We email the client further designs based on initial feedback.
5.) Client can request 5 rounds of changes. (We are keen to extend that period of time until
they are 100% happy with the final design).
6.) Completed web banner image is posted to the client (on CD-ROM) in 8 file formats including black and
white version for fax.

Web Banner Image Brief
A design brief is a written explanation – given to a designer – outlining the key aims of a
design project. A web banner image design brief will be sent to the client to be filled in.
It should contain the following information:
1.) Short company profile.
2.) Target audience.
3.) Preferred design style – detailing any preferred colours, icons or fonts. Also useful
is any information for the clients competitors.

File Types
Completed web banner images are posted to the client on a Mac/PC compatible CD-ROM. The CD contains
the original, editable file (either Illustrator or Photoshop) as well as flattened graphics files.
We will always provide you with necessary files, all high resolution, ready to be given to your printer for processing.

File formats info:

Three of the following:
colour:
1 x RGB.jpg
1 x RGB.gif
1 x RGB.bmp
1 x CMYK.eps
1 x CMYK.tif
B+W :
1 x K.eps
1 x K.bmp

Copyright
You will own the copyright to your web banner image. We will provide you with a unique, custom designed web banner image tailored specifically to your company. You retain the copyright to your web banner image.

Time
Turnaround time for each round of designs is 3 - 5 working days, our responses are always as scheduled, but also depend on the number of artists working on your web banner image project and the level of complexity. In case of hurry we offer a Speed up service for an additional 20% fee.

Print version

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